0, while ManageEngine ServiceDesk Plus is rated 8. KronoDesk price starts at $24 per user/month , On a scale between 1 to 10 KronoDesk is rated 2, which is much lower than the average cost of Help Desk software. Refrain from overloading the portal with images and branding materials that might overwhelm customers. Turn on the toggle for Automatic ticket assignment or Omniroute and click the check the box to Allow agents to change their availability for automatic ticket. Freshdesk is an intuitive and scalable customer service software offered by Freshworks and is the perfect. The top reviewer of BMC FootPrints Service Core writes "A flexible. Freshdesk is rated 8. ai Software (25/100). Please enter your Freshdesk domain name and we'll help you out! Helpdesk name. $0. KronoDesk price starts at $24 per user/month , On a scale between 1 to 10 KronoDesk is rated 2, which is much lower than the average cost of Help Desk software. Zoho People; Inventory: Epicor WMS vs. TalentLMS; Phone System: Nextiva vs. Sign up for Freshdesk +1 (866) 832-3090 +1 (866) 832-3090 +91 (44) 6667 8040 +44 (800) 808 5790 +61 2 8188 4692. Available at $19. The best alternative is osTicket, which is both free and Open Source. Convert all email and social inquiries into tickets and track, prioritize, and reply using Freshdesk. Connect Freshdesk to spreadsheet or database apps. Note: You can switch back to the Agent portal after reviewing the changes you have made by clicking on this link in. Once you click on the widget, add the respective metrics and configuration on the right pane and click Apply. There is a clear winner in this case and it is KronoDesk!Tidio Chat is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Tidio Chat (79/100). LiveHelpNow vs. There is a clear winner in this case and it is KronoDesk!There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. The Freshworks connector to Amazon EventBridge allows real time streaming of Freshdesk events with. Hubstaff offers different subscription plans that cater to the needs of different businesses. Jive;. CUSTOMERS NOW EXPECT 62% 78% 57% Of customers have used social media for customer service Of customers pay more for a brand. Jive;. Vivantio Pro is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Vivantio Pro (75/100). Salesforce CRM offers users more features (21) than KronoDesk (7). Make sure "Allow Slash Commands" is checked in the app configuration page. These tickets may have been created anytime (inside or outside the selected time period). Updated: November 2023. There is a clear winner in this case and it is KronoDesk!If the issue persists, please reach out to [email protected]. The best KronoDesk alternative is osTicket, which is both free and Open Source. Go to the Solutions tab and click on the menu icon to access Quick views. There is a clear winner in this case and it is KronoDesk!Bottom Line: Which is Better - Ivanti or KronoDesk? Ivanti is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Ivanti (77/100). Freshdesk is rated 8. 2. 0, while TOPdesk is rated 7. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer. No reinstallation of the software is necessary. SimpleDesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than SimpleDesk (51/100). It provides personalized dashboards to end users as well as support agents. Bottom Line: Which is Better - eStreamDesk - Helpdesk or KronoDesk? eStreamDesk - Helpdesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than eStreamDesk - Helpdesk (62/100). You can also evaluate agent and team performance by filtering by agents or groups, and even keep an eye on SLA management within your help desk. ServiceNow is rated 8. 4. Freshdesk’s Basic Plans Lack Important Help Desk Features; Although Freshdesk offers a free plan and a basic plan that starts at $15/agent/month, you need to opt for their higher-end or premium plans (Available at $79/agent/month) to enjoy maximum benefits. Once your event has been added, click "Manage" and you can then manage all the different areas of your event. KronoDesk offers users more features (7) than HP Service (0). Freshdesk comes with a 21-day free trial that lets you explore the tool’s interface, features and see if it matches your needs or not. Click on ' Freddy Reports' in the left navigation bar in your Freshdesk account. 4, while SysAid is. Embrace automation features. Setting up and configuring your Customer Portal 4. ’ Your Freshdesk and Hubstaff accounts are now connected. KronoDesk offers users more features (7) than SmartFile (0). DocControl is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than DocControl (62/100). 1. Source: Freshdesk. Freshdesk, Zendesk, Salesforce. This API request used the wrong HTTP verb/method. Pivotal CRM is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Pivotal CRM (75/100). All your data and configurations will remain intact. Fishbowl; LMS: Cornerstone vs. Bottom Line: Which is Better - Google Apps Backup or KronoDesk? Google Apps Backup is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Google Apps Backup (62/100). With ticket filters, you can:Modified on: Wed, 25 Nov, 2020 at 6:56 PM. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. There is. With the help of Capterra, learn about Freshdesk - features, pricing plans, popular comparisons to other Help Desk. Activate is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Activate (62/100). Hevo is fully managed and completely automates the process of not only loading data from your. The best alternative is osTicket, which is both free and Open Source. 743,614 professionals have used our research since 2012. Start your free 30-day trial today! There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. MetierHR is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than MetierHR (62/100). KronoDesk offers users more features (7) than DocControl (0). Updated: September 2023. ManageEngine ServiceDesk Plus is rated 8. Use our library of 25 email templates to help you nail your next customer interaction, improve your customer service and leave a long-lasting impression. Login Freshworks Go to Freshdesk. There is a clear winner in this case and it is KronoDesk! Looking for the right Document Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews,. To link your QuickBooks account and your helpdesk: Sign into your Freshdesk account. Bottom Line: Which is Better - Mi4biz or KronoDesk? Mi4biz is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Mi4biz (62/100). Looking for the right Business Process Management (BPM) solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Freshdesk is ranked 5th in Help Desk Software with 16 reviews while ManageEngine ServiceDesk Plus is ranked 3rd in Help Desk Software with 24 reviews. The best alternative is osTicket, which is both free and Open Source. 0 vs. Using a custom support URL and pointing the CNAME. Freshdesk has a built-in live chat feature called Freshchat, while the Zendesk Chat widget comes at an extra cost of $19 or more. It has an easy to use webPraxedo is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Praxedo (82/100). As noted by many user reviews, this focus is reflected in the systems. Zendesk. If you do not have a Freshchat account, you will find the option to sign up from this page. KronoDesk offers users more features (7) than SAP Digital CRM (0). KronoDesk offers users more features (7) than IT Incident (0). Freshdesk also gives you the nifty option to automatically send a customized thank you message after the customer responds to the survey. 734,024 professionals have used our research since 2012. Freshworks . Starting from $19. KronoDesk using this comparison chart. IFS assyst using this comparison chart. The administration section lets you manage users, support agent groups, customer organizations and other important settings such as. Bottom Line: Which is Better - Agent. 6. Looking for the right Help Desk solution for your business?Displaying plans. The 11 best Freshdesk alternatives. Step #1: Drag and drop the basic entities of your report. Zendesk's lowest tier costs $19 per month no matter what, so Freshdesk has a slight edge on price. KronoDesk | Learn how to utilize help desk software and other ticketing tools to ensure the best customer experience with your brand. Please reach out to support@freshdesk. Freshdesk is rated 8. Start Free Trial. The dashboard is well-organized, and the menu options are logically laid out. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. If you want to send an automated first response on all the tickets, then the. 740,764 professionals have used our research since 2012. 5. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. KronoDesk offers users more features (7) than AnswerHub (0). TalentLMS; Phone System: Nextiva vs. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Looking for the right LMS solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO),. Looking for the right Facilities Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Helping businesses choose better software since 19996 ways to automate Freshdesk. In this article, we'll look at the Freshcaller admin settings on. We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. Freshdesk; HR: BambooHR vs. 0. Zendesk, another comprehensive customer service solution, on the other hand, wins by custom integrations and in rare cases by features but feels a bit disconnected. Updated: November 2023. No reinstallation of the software is necessary. There is a clear winner in this case and it. KronoDesk alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Fishbowl; LMS: Cornerstone vs. Click on 'Enable' to enable. If not, then you can use this connection on your Power Automate, knowing that the connection is correct. Here are four easy steps to build your help desk report on Freshdesk. Compare Freshdesk vs. 0. There is a clear winner in this case and it is KronoDesk!KronoDesk is more expensive to implement (TCO) than Spiceworks, and Spiceworks is rated higher (90/100) than KronoDesk (83/100). 5, respectively. This tells SpiraPlan that REST API. Keeping. 4. The top reviewer of Spiceworks writes "Good low-cost. Zoho People; Inventory: Epicor WMS vs. The account you have with us contains information that you would want a record of and maybe report on in a different tool. TalentLMS; Phone System: Nextiva vs. To set up forwarding on your Office 365, 1. There is a clear winner in this case and it is KronoDesk!Jitbit Helpdesk offers users more features (8) than KronoDesk (7). Freshdesk Delight customers and agents with effortless service and support. When you need an integrated customer support solution that provides help desk, online forums and support knowledge base. CareManager is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than CareManager (62/100). The top reviewer of ManageEngine ServiceDesk Plus. KronoDesk offers users more features (7) than Compass Regional Pro (0). Instant support article creation and publishing. Information Technology and Services, 1-10 employees. KronoDesk offers users more features (7) than HCS Connect (0). 4. KronoDesk. Updated: September 2023. You can find the Atlassian Jira Plus app under Popular Apps. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Freshdesk is designed to enable seamless customer communication across channels, increase agent productivity, and improve customer experience. 0, while JIRA Service Management is rated 8. If you want to keep tabs. Click on ‘New report’ on your help desk reporting interface and choose the basic entities—also referred to as ‘widgets’ in Freshdesk—that are available with the preset metrics in your help desk. Senior System Architect. This is just for your reference — to refer later in the bot flow. LiveAgent is rated 8. Bottom Line: Which is Better - ToolWatch Enterprise or KronoDesk? ToolWatch Enterprise is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than ToolWatch Enterprise (62/100). com for updating the same from the backend. Navigate to Admin > Workflows > Automations > Ticket updates tab and open the rule: 'Automatically reopen tickets when the customer responds'. Bottom Line: Which is Better - Joist or KronoDesk? Joist is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Joist (81/100). Learn to use the Freshdesk API to integrate existing and custom functionality into your helpdesk. Zendesk's $115/agent/month (both billed annually). KronoDesk vs. KronoDesk offers users more features (7) than Mi4biz (0). KronoDesk vs Supportbench. JIRA Service Management is rated 8. You can also change what language your portal supports here. Freshdesk is designed for companies of all sizes, allowing them to maintain a viable customer support system as their business grows. The ' Tag ' field will be available under the ' Ticket Properties ' panel on the right hand side of the ticket details page. Now that we’ve covered ServiceNow, it’s time we talk about Freshdesk. We performed a comparison between Freshdesk, JIRA Service Management, and ServiceNow based on real PeerSpot user reviews. Single. To enable automatic ticket assignment for a group, please navigate to Admin > Team > Groups > Edit(corresponding to the group) and turn on "Automatic Ticket Assignment". An email-based ticketing system offers plenty of room for automation. If everything is excellent, proceed the Full migration. The best alternative is osTicket, which is both free and Open Source. Zoho People; Inventory: Epicor WMS vs. Looking for the right Help Desk solution for your business? There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. KronoDesk is a helpdesk software that can includes customer support forums, ticketing and online knowledge base support in one single solution. Up to 10 agents. Freshdesk is rated 8. KronoDesk competitors: Ranking: Ranked 28. 1. Similarly, you can check which one has superior general user satisfaction rating: N/A% (osTicket) and N/A% (KronoDesk) to determine which product is better for your business. Tele-Support HelpDesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated with the same score (83/100) as Tele-Support HelpDesk (83/100). 741,700 professionals have used our research since 2012. There is a clear winner in this case and it is KronoDesk!Bottom Line: Which is Better - Rent an HR Process or KronoDesk? Rent an HR Process is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Rent an HR Process (62/100). With the Freshdesk for Slack you can: • Create and update tickets from. Step 3. Login Freshdesk and explore the product. Zoho Desk has many features, such as phone integration, chat, and shared inboxes. 740,545 professionals have used our research since 2012. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while IBM SmartCloud Control Desk is ranked 19th in Help Desk Software with 2 reviews. DOWNLOAD NOW. Here you will be able to create a new template and view all the article templates available in your knowledge base. Ease of Use (5/5): Freshdesk's intuitive design makes it easy for even non-technical users to get started. 6, while Zoho Desk is rated 8. Freshdesk; HR: BambooHR vs. DOWNLOAD NOW. KronoDesk offers users more features (7) than Answerbase (5). More information on customization is available here. Bottom Line: Which is Better - Emc Documentum or KronoDesk? Emc Documentum is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Emc Documentum (80/100). Click Edit or press the trash button to delete their profile. Updated: November 2023. Similarly, you can check which one has superior general user satisfaction rating: N/A% (osTicket) and N/A% (KronoDesk) to determine which product is better for your business. A customer service software enables businesses to offer customer support and strengthen customer relationships throughout the customer journey, especially post purchase. Create the Freshdesk Application in Duo. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. KronoDesk offers users more features (7) than EasyVista (0). Freshdesk provides an unrivalled ability to stay on top of client support and issue management. On Freshdesk. Enter the status name and select a matching emoji. Freshdesk constantly monitors every account's activities for suspicious spam activity, like a sudden surge of emails or multiple hits on your portal within a timeframe. No credit card required. 6. TalentLMS; Phone System: Nextiva vs. 1 and 6. 2. Creating and managing tickets is a seamless process, and the automation features have significantly reduced our workload. From the menu on the left, click Mail Flow . Make sure the record fields placed and fix up if needed. 5, respectively. Fishbowl; LMS: Cornerstone vs. On the agent portal, you can respond to incoming tickets, add knowledge base articles, check out reports, and so on. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. To begin, you will have to create a category for the solution articles in your chosen primary language. Login to your Microsoft Office 365 as an administrator. With the new Freshdesk Portal, you can save time on portal. There is. Looking for the right Document Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. KronoDesk offers users more features (7) than Spoke (4). My business profile information is incorrect. Fishbowl; LMS: Cornerstone vs. ) The Canned Response button is the little chat box with a star inside it; when clicked, it will display the. 3. KronoDesk offers users more features (7) than WalkMe. e. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, UserVoice and ProProfs Help Desk. To do this, open up SpiraPlan and go to the Administration > System > Security Settings. Help Desk: Zendesk vs. KronoDesk vs. Enter your Freshdesk subdomain (e. Drag and drop a checkbox field into. No credit card required. We performed a comparison between Freshservice, ServiceNow, and Zendesk based on real PeerSpot user reviews. Freshdesk looks for the following three markers in every incoming email. TOPdesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than TOPdesk (82/100). Help Desk: Zendesk vs. Freshdesk is rated 8. 0, while LiveChat is rated 0. The process is quick and effective to get all your historical helpdesk data into Freshdesk, with minimal disruption to your customer support team. There is a. Freshdesk is ranked 6th in Help Desk Software with 14 reviews while ServiceNow is ranked 1st in Help Desk Software with 26 reviews. 8 User satisfaction: 100% An efficient and reliable help desk solution and winner of our Expert's Choice Award. There is a clear winner in this case and it is KronoDesk! Looking for the right. 741,208 professionals have used our research since 2012. Alternatively, you can click on the Marketplace Apps option and directly go to the Apps section to search for the app. Mail configurations,Notifications, Email Commands etc. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Excel), it is useful to be able to load in a batch of such legacy help desk. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while IBM SmartCloud Control Desk is ranked 19th in Help Desk Software with 2 reviews. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Freshdesk: Freshdesk boasts 40,000 plus customers from different industries and sectors. The best alternative is osTicket, which is both free and Open Source. There is a. Clarity SM vs Freshdesk: which is better? Base your decision on 20 verified in-depth peer reviews and ratings, pros & cons, pricing, support and more. With Reports, you can measure the following metrics to track the performance of. This can be done by creating a new automation rule under Admin > Workflows > Automations > Ticket creation in Freshdesk. Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. 727,134 professionals have used our research since 2012. Convert all email and social inquiries into tickets and track, prioritize, and reply using Freshdesk. Please navigate to Admin -> Support Operations -> Apps -> click on slash integration to see the settings (gear icon) where you could see this configuration. There is a clear winner in this case and it is KronoDesk! Jitbit Helpdesk offers users more features (8) than KronoDesk (7). Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Start My Free Trial. Freshservice ServiceDesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Freshservice ServiceDesk. 0. Finally, once you are ready to start using KronoDesk, you will want to delete all of the sample categories, products, forums, threads, articles, help desk tickets and users, and then create your own categories and settings. The Growth plan is $49 per agent per month billed annually, and $59 billed monthly. Help Desk: Zendesk vs. Login to your Freshdesk portal as an Administrator. The Freshcaller integration lets you handle calls, follow-up with issues, and monitor call performance right from Freshdesk. If you are looking for a tool that is less complicated but offers some great features, Freshdesk can be a good option. Jive;. 741,700 professionals have used our research since 2012. Within Freshdesk, you would have the option to automatically assign tickets to agents within a group, in round-robin. KronoDesk offers users more features (7) than NetHelpDesk (0). Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. KronoDesk is available in either SaaS/IaaS/PaaS or on-premise configurations and includes a mobile web interface and fully customizability at no extra cost. Enter your search term here. While the default point scale is 3, you could also. KronoDesk is more expensive to implement (TCO) than Freshdesk, and Freshdesk is rated higher (94/100) than KronoDesk (83/100). ManageEngine ServiceDesk Plus is ranked 3rd in Help Desk Software with 24 reviews while ServiceNow is ranked 1st in Help Desk Software with 25 reviews. KronoDesk offers users more features (7) than PHC Service. As an example, here you can examine Jira Service Desk and KronoDesk for their overall score (9. You can put up your logo and favicon and paint your self. BT Documents is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than BT Documents (62/100). KronoDesk offers users more features (7) than Universal Knowledge (5). 2. For assigning all the tickets to one particular agent, you can set the condition to check if 'Priority' is 'Low', 'Medium', 'High', and 'Urgent' (include all 4 priorities), so that the automation runs on all incoming tickets. There is a clear winner in this. Spiceworks is ranked 24th in Help Desk Software with 3 reviews while Zoho Desk is ranked 7th in Help Desk Software with 13 reviews. TalentLMS; Phone System: Nextiva vs. Launch a Free Demo to preview how your records will look after the export. You could choose the mode of Automatic Ticket assignment as " Round. KronoDesk offers users more features (7) than Document Storefront Solution (0). Use the drop-down available as part of the 'New Article' button to create a New Category or New Folder. Use Cases and Deployment Scope. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. Everest Advanced offers users more features (9) than KronoDesk (7). 4. Select “ Add Signature ” in the Edit Task window. (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than REALDoc (62/100). There is a. Looking for the right System solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features,. The bot deflects basic questions and frees up your agent’s time to take on tougher questions. Connect almost any app to Freshdesk with webhooks. KronoDesk offers users more features (7) than InterBase (3). Our onboarding team works with you on a custom plan to drive predictable,. Hello guys welcome to compsmag, so here we discuss the alternatives to KronoDesk and the best Compare Elementool Help Desk vs. This post is written by Shashi Shankar, Application Architect, Shared Delivery Teams Freshdesk is an omnichannel customer service platform by Freshworks. alternative to Zendesk®. Click Add agent status. Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. KronoDesk offers users more features (7) than e-ServiceSuite (3). On Microsoft Team, go to apps and find the Freshdesk app. 0, while Spiceworks is rated 6. To successfully find the most helpful and productive Help Desk Software for your company, you should compare products available on the market. There is a clear winner in this case and it is. Bottom Line: Which is Better - Freshdesk or KronoDesk? KronoDesk is more expensive to implement (TCO) than Freshdesk, and Freshdesk is rated higher (94/100) than. Freshdesk; HR: BambooHR vs. View pricing plans for Freshdesk. 0, while IBM SmartCloud Control Desk is rated 7. KronoDesk offers users more features (7) than Joist (0). There is. Start your free 30-day trial today!. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. KronoDesk vs Freshdesk. 5, respectively) or their user satisfaction rating (96% vs. 2. (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than PHC Service FX (58/100). KronoDesk offers users more features (7) than Vivantio Pro (0). CUSTOMER SUPPORT IS EVERYBODY’S BUSINESS With Freshdesk, your teams can work together to resolve customer issues fasters. Intercom – real-time chat solution for user engagement. Sign up for Freshdesk +1 (866) 832-3090 +1 (866) 832-3090 +91 (44) 6667 8040 +44 (800) 808 5790 +61 2 8188 4692. Freshdesk. Drag and drop your respective widget from the right pane into the report canvas. Live Chat offers users more features (9) than KronoDesk (7). A quick guide to setting up Field Service Management. Bottom Line: Which is Better - Oxygen Help Desk or KronoDesk? Oxygen Help Desk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Oxygen Help Desk (50/100). Freshdesk has different kinds of ticket fields that let you capture various types and levels of information. KronoDesk offers users more features (7) than MATRIX CTMS (0). (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than FAMS (62/100). Freshdesk is rated 8. There is a clear winner in this case and it is KronoDesk! Compare Freshdesk vs KronoDesk. Zoho People; Inventory: Epicor WMS vs. Comparisons; alternatives to KronoDesk from other Help DeskTo create a new widget from scratch, select between multiple widget types: Charts, Text, Image, or Interactive Filter. Bottom Line: Which is Better - Maintenance Partner or KronoDesk? Maintenance Partner is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Maintenance Partner (56/100). Bottom Line: Which is Better - CAFM Explorer or KronoDesk? CAFM Explorer is more expensive to implement (TCO) than KronoDesk, and KronoDesk is. KronoDesk offers users more features (7) than Google Apps Backup (0). There is a clear winner in this case and it is KronoDesk!Bottom Line: Which is Better - Virtual Construction or KronoDesk? Virtual Construction is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Virtual Construction (53/100). DOWNLOAD NOW. KronoDesk is a streamlined help desk system with knowledge base access and tools for ticketing, customer support, and email automation. Take a look at categories where. KronoDesk is more expensive to implement (TCO) than Web Tracks, and KronoDesk is rated higher (83/100) than Web Tracks (81/100). 0, while Freshdesk is rated 8. Both tools offer the same amount of features. KronoDesk offers users more features (7) than Agent. KronoDesk offers users more features (7) than Rent an HR Process (0). Both tools offer the same amount of features. InteGreat EHR is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than InteGreat EHR (76/100). Click on ' New ticket ' icon from the Menu bar on the top next to the 'Search' icon.